In 2024, Eurowings completed over 155,000 flights. Of these, 640 flights were delayed by more than 3 hours and 2,091 flights were cancelled. All passengers may be entitled to compensation.
Eurowings compensation – get money if your flight was cancelled or delayed
Have you experienced problems with Eurowings? Whether it's a delayed flight, cancellations or denied boarding due to overbooking, you may be entitled to financial compensation – up to €600 per passenger.
According to EU Regulation 261/2004, as an air passenger, you have rights that entitle you to compensation if the delay or cancellation is due to circumstances within the airline's control.
At Refundmore, we specialise in helping airline passengers claim compensation – hassle-free and risk-free.
👉 Check if you are entitled to compensation – it only takes 2 minutes
About Eurowings
Eurowings is an EU-based airline and part of the Lufthansa Group. The company is based in Germany and offers daily flights to popular destinations such as the Canary Islands, Southern Europe and Scandinavia.
When are you entitled to compensation from Eurowings?
You are typically entitled to compensation if:
Your delayed flight arrived more than 3 hours later than the original arrival time
Your flight was cancelled at short notice – less than 14 days before the original departure
You were denied boarding due to overbooking
The amount you can receive as compensation from Eurowings depends on the length of the flight and the duration of the delay. You can receive up to £450 in cash compensation.
See how much you are entitled to in the compensation table here, or use our calculator:
Reason | Delayed arrival | Flights under 1.500 km | Flights 1.501 - 3.500 km | Flights over 3.500 km between EU-countries | Flights over 3.500 km to/from EU-countries |
|---|---|---|---|---|---|
Cancelled* | 2 – 3 hours | 250 € | 200 € | 200 € | 300 € |
Cancelled /Delayed | 3 – 4 hours | 250 € | 400 € | 400 € | 300 € |
Cancelled/Delayed | More than 4 hours** | 250 € | 400 € | 400 € | 600 € |
Overbooked | 250 € | 400 € | 400 € | 600 € |
* If the cancellation occurs less than 7 days before the scheduled departure.
** If the cancellation occurs between 14-7 days before the scheduled departure.
What applies to cancelled Eurowings flights?
Cancellations happen for many reasons – but not all of them exempt the airline from liability. You are entitled to compensation if:
Were informed of the cancellation less than 14 days before departure
Were not offered an alternative flight within a reasonable time
Arrived significantly later than your original flight
If you were not offered an alternative flight or were rebooked on a flight with a delay of more than 2 hours, you may be entitled to both compensation and a refund of your ticket.
Compensation for delayed flights
A flight delay with Eurowings of more than 3 hours may entitle you to compensation, unless the delay was caused by circumstances beyond Eurowings' control.
Typical reasons that entitle you to compensation:
Technical problems
Lack of staff
Operational errors
Overbooking
When can Eurowings avoid paying compensation?
Eurowings may be exempt from liability in the event of extraordinary circumstances – events beyond the airline's control, including:
Strikes by airport staff
Force majeure, e.g. terrorist threats or bad weather
Closed airspace or air traffic control problems
But be aware: Many cases are rejected by the airline on these grounds – even if they are not always the correct reasons for the flight disruption. It may therefore be helpful to have your case assessed professionally.
Create your case here – we will assess whether you are entitled to compensation
Refundmore makes it easy to claim compensation from Eurowings
Enter your details in our calculator
We will assess your case immediately
We will contact Eurowings and handle the case
We will go to court if necessary
You only pay if we win your case
With us, there is no risk and no hassle – just your money back.
Frequently asked questions about compensation from Eurowings
How long does a delay have to be to qualify for compensation?
More than 3 hours upon arrival at your destination.
Can I get compensation if I was rebooked?
Yes, if you were rebooked and arrived more than 2 hours later than scheduled.
Do the rules apply to domestic flights?
Yes, the rules also apply to domestic flights.
Do the rules apply to travel with children?
Yes – all passengers with their own ticket, including children, are entitled to compensation.
Should I contact Eurowings directly?
You can, but many people experience long waiting times and reluctance. If you don't want to spend a lot of energy on the matter, you can also just let us do the work.