FAQ
- Contact
- How is Refundmore legally able to assist me?
- What if I want to withdraw the claim or discontinue the case before it is completed?
- Refundmore’s permission to represent you
- What are your fees
- How do I get my additional expenses reimbursed?
- Did the airline not reroute as due to a cancellation - and did you have to buy a new ticket yourself?
- What if I get legal assistance by another legal third party?
- What type of documentation do you need before you become be able to handle my case?
- We are several passengers in same case, but who gets paid the compensation?
- Several co-passengers have already received their entitled compensation by the airline. Why did I not?
- Why may the processing of my case take so long time?
- How long does it take before I receive the compensation?
- Compensation cases in enforcement courts
- The airline went bankrupt
- When the case is unable to be brought to court
- When the authorities are unable to assist EU citizens with an adjudication
- I have received the payment directly by the airline
- What does a booking confirmation look like?
- Which button should I choose on the front page?
- May I contact the airline regarding an ongoing case?
- What about the payment?
- Can I use Refundmore if I have contacted the airline myself?
- Why choose Refundmore?
- The airline rejected my claim of compensation - what do I do now?
- When am I eligible for compensation?
- What if we are several, who got delayed together?
- What is next step after I create a case?
- How do I start a case?