In 2024, Vueling operated 221,133 flights and 1,769 flights were cancelled. Out of the 221,133 flights operated, 988 were delayed by more than 3 hours and passengers may be entitled to compensation.
Get compensation from Vueling Airlines
Have you experienced a delayed flight, cancelled flight or denied boarding with Vueling Airlines? Then you may be entitled to up to €600 in compensation. As an EU-based airline, Vueling is obliged to follow EU Regulation 261/2004, which protects your rights as an air passenger.
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What do our customers say about our help getting compensation from Vueling?
We've helped thousands of passengers claim compensation from airlines - including Spanish low-cost carriers like Vueling. Many passengers find that they receive compensation through us, even when Vueling denies the claim initially.
Read our reviews here and discover how we help secure your rights when Vueling overbooks or when delays and cancellations occur.
Your rights when your flight is delayed, cancelled or overbooked with Vueling
If your Vueling flight is delayed by more than three hours, cancelled less than 14 days before departure, or if you've been denied boarding, you're usually entitled to compensation - unless the cause is beyond the airline's control.
These rules also apply to flights with stopovers, as long as the entire trip is purchased as a single booking - you can read more about the compensation rules for stopovers here.
You can get an overview of the compensation amounts in the table below:
Reason | Delayed arrival | Flights under 1.500 km | Flights 1.501 - 3.500 km | Flights over 3.500 km between EU-countries | Flights over 3.500 km to/from EU-countries |
|---|---|---|---|---|---|
Cancelled* | 2 – 3 hours | 250 € | 200 € | 200 € | 300 € |
Cancelled /Delayed | 3 – 4 hours | 250 € | 400 € | 400 € | 300 € |
Cancelled/Delayed | More than 4 hours** | 250 € | 400 € | 400 € | 600 € |
Overbooked | 250 € | 400 € | 400 € | 600 € |
* If the cancellation occurs less than 7 days before the scheduled departure.
** If the cancellation occurs between 14-7 days before the scheduled departure.
Vueling cancellations - what applies?
A cancelled Vueling flight entitles you to compensation if you weren't informed in time (at least 14 days before the flight) and you arrive more than 3 hours later at your final destination. You can always claim a refund for the ticket, but in many cases you are also entitled to compensation.
However, extraordinary circumstances, such as natural disasters, strikes beyond the airline's control or bad weather, may exempt Vueling Airlines from paying compensation.
Delayed Vueling flight - what are you entitled to?
For long delays - over three hours - you can claim compensation as long as the delay is due to something within Vueling's control. This includes technical problems, lack of staff or poor planning.
If you are stranded at the airport for more than 2 hours, you are also entitled to free meals, drinks and possibly accommodation if the delay is prolonged - especially if the next flight doesn't leave until the next day. You can read about reimbursement of additional expenses here.
When are you entitled to compensation?
You can claim compensation from Vueling if one of the following situations has occurred:
✅Your Vueling flight was delayed with more than 3 hours arrival delay
✅ Your flight was cancelled less than 14 days before departure
✅ You were denied boarding due to overbooked flight
But only if the delay was due to technical issues, overbooking, last-minute cancellations, or something else within Vueling's control, may you be eligible for compensation. Exceptional circumstances such as bad weather or political unrest exempt Vueling from paying compensation.
What counts as extraordinary circumstances?
Some events exempt Vueling Airlines from having to pay compensation:
No compensation (extraordinary circumstances):
Storms, fog or other bad weather
Political unrest
Strikes by airport staff or air traffic controllers
Natural disasters
Compensation possible (airline responsibility):
Technical faults
Scheduling problems
Staff shortages
Cancellations due to operational disruptions
Often airlines don't disclose the full reason - we'll help you find out if it's really the airline's fault.
A brief overview of Vueling Airlines
Vueling Airlines is a Spanish low-cost carrier based in Barcelona and operates flights to more than 100 destinations in all countries in Europe and North Africa. As a busy European airline, Vueling often experiences delays and cancellations, entitling many passengers to compensation.
If you travelled on a Vueling flight and the delay or cancellation was not due to extraordinary circumstances, you are most likely entitled to compensation from Vueling.
How to claim compensation from Vueling
Claiming compensation from airlines directly can be complicated. Vueling often rejects claims citing extraordinary circumstances as an exception - but we're here to help you every step of the way. You pay nothing unless we win your case.
FAQ - Frequently asked questions about Vueling and compensation
How long of a delay does it take to get compensation from Vueling?
More than three hours upon arrival - also for cancellations. This means that you are not entitled to compensation if your flight is cancelled, but you are rebooked to another flight that lands 2 hours later.
Can I claim compensation for overbooking with Vueling?
Yes, if you were denied boarding because Vueling overbooked your flight, you are entitled to compensation.
Can I claim on behalf of multiple tickets or fellow travellers?
Yes, if the same booking covers multiple people, you can claim for all of them.
Does the compensation claim also apply to stopovers?
Yes, if you had a single ticket and the delay hit your final destination.
What if Vueling refuses to pay compensation?
We will assess the case and can take it to court if there are grounds - at no risk to you.
How long can I wait to claim compensation?
You have up to 3 years from the flight date to file a claim.