Wizz Air compensation
Have you experienced a delayed or cancelled flight with Wizz Air - or have you been denied boarding? Then you may be entitled to financial compensation. As a passenger of a European airline, you are protected by EU Regulation 261/2004, which allows you to claim compensation from the airline in case of delays, cancellations or overbooked flights.
At Refundmore, we specialise in helping passengers who have been delayed, cancelled or denied boarding claim and receive compensation - easily, quickly and without risk.
Use our calculator and find out if you are eligible for compensation from Wizz Air.
What our customers say after receiving compensation from Wizz Air
Refundmore has helped thousands of travellers get compensation for Wizz Air cancellations, delays and overbooking.
Read reviews from other air travellers who have used Refundmore on our Trustpilot profile. We manage the process so you don't have to deal with the hassle of Wizz Air's long response times.
Facts about Wizz Air flights
Wizz Air is one of Europe's fastest growing low-cost carriers and operates thousands of flights annually.
In 2024, Wizz Air operated 131,029 flights. 446 flights were cancelled and 1,050 flights were delayed more than 3 hours. This makes Wizz Air one of the airlines with the highest delay rate.
- and passengers are often entitled to compensation if the flight disruption was not due to extraordinary circumstances.
Your rights in case of delayed or cancelled flights with Wizz Air
If your flight with Wizz Air has been delayed, cancelled or overbooked within the last 3 years, you may be entitled to compensation under EU Regulation 261/2004.
When is compensation triggered for Wizz Air delays?
You are entitled to financial compensation if:
✅ Your delayed Wizz Air flight arrived more than 3 hours later than scheduled
✅ Your flight was cancelled less than 14 days before departure
✅ You were denied boarding due to overbooking
The amount of compensation depends on the length of the flight and the delay on arrival - not on departure. You can get an overview of the EU regulation's rules on compensation amounts here:
Reason | Delayed arrival | Flights under 1.500 km | Flights 1.501 - 3.500 km | Flights over 3.500 km between EU-countries | Flights over 3.500 km to/from EU-countries |
|---|---|---|---|---|---|
Cancelled* | 2 – 3 hours | 250 € | 200 € | 200 € | 300 € |
Cancelled /Delayed | 3 – 4 hours | 250 € | 400 € | 400 € | 300 € |
Cancelled/Delayed | More than 4 hours** | 250 € | 400 € | 400 € | 600 € |
Overbooked | 250 € | 400 € | 400 € | 600 € |
* If the cancellation occurs less than 7 days before the scheduled departure.
** If the cancellation occurs between 14-7 days before the scheduled departure.
For delays of more than 2 hours, Wizz Air must also provide meals and two free calls. Remember to save receipts in case you have to cover your own expenses during the delay.
What applies to Wizz Air cancellations?
If your Wizz Air flight was cancelled and you arrived more than 3 hours later than planned, you are generally entitled to compensation.
If you were notified of the cancellation less than 7 days before departure, you are entitled to compensation if you arrived more than 2 hours after the original time.
If the cancellation happened more than 14 days before your flight, you are still entitled to a refund, but you are generally not eligible for compensation.
Extraordinary and non-extraordinary circumstances
You can only get compensation from the airline if the delay or cancellation was not due to extraordinary circumstances - events beyond the airline's control.
Non-extraordinary circumstances (entitles you to compensation):
Technical problems with the aircraft
Staff shortages or internal strikes at Wizz Air
Planning errors in Wizz Air operations
Extraordinary circumstances (not eligible for compensation):
Bad weather (e.g. storm or fog)
Security threats such as terrorism or political unrest
Airspace restrictions
Strike among air traffic controllers
As a passenger, it can be difficult to assess whether you are entitled to compensation - especially if the reason is unclear. At Refundmore, we investigate all flights and check if Wizz Air is trying to avoid paying compensation without a valid reason.
[Check your compensation here]
About Wizz Air
Wizz Air is a Hungarian low-cost airline operating throughout Europe and to selected destinations in the Middle East and Asia. Founded in 2003, the airline currently has a large fleet of Airbus aircraft, operating hundreds of flights daily.
Wizz Air markets itself as a low-cost alternative, but the high frequency of flights also means that many passengers experience delays, overbookings and cancellations.
FAQ - frequently asked questions
How long of a delay does compensation cover?
If you are 3 hours late on arrival, you are usually entitled to compensation. In some cases, this already applies for a 2-hour delay.
How do I claim compensation from Wizz Air?
You can contact Wizz Air directly, but many experience long response times or rejections. That's why many choose to use Refundmore - we take the case all the way and only charge you if we win the case.
Can I get compensation from Wizz Air if I purchased my ticket via travel agency?
Yes, Wizz Air is responsible for paying compensation, regardless of how you purchased the ticket.
Do the rules cover domestic flights and stopovers?
Yes - as long as your departure is from an EU country or you're flying with a European airline such as Wizz Air, the EU regulation applies, even during stopovers. You can read more about the rules for stopovers here.
What happens if Wizz Air does not want to pay the compensation?
If Wizz Air refuses to pay compensation, we will assess the case and can take it to court at no cost to you. Our flight cancellation and delay experts will take care of the entire process.
Do children get compensation too?
Yes - as long as the child has a valid ticket and their own seat, the same rights apply as for adults.
How do I document my Wizz Air compensation claim?
Save your booking confirmation, boarding pass and any messages from Wizz Air about delays or cancellations. If you have receipts for expenses at the airport, such as food and drinks, you can also get reimbursed.
